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Let's Work Together

We are the Brand Love, Built Better, Together™ company.

We help clients harness the power of custom merchandise to build better brands, business results and cultures.

Brand Love

We have a whole-hearted passion for celebrating our customers’ brands and their roles in the world. We drive deeper relationships between our customers, their brands, and their audience. We help people love your brand as much as you do.

See what brand love looks like >

Built Better

We're fixated on driving results for your people, culture and brand. Through our investment in cutting-edge technology platforms, robust supply chain, and extensive logistics network, we ensure the delivery of genuine, sustainable, and impactful brand experiences.

Learn more about our services >

Together

Our vibrant and welcoming team thrives on inspiring action and connection. Our commitment to partnership is a key aspect of our DNA: our customers come to us because they trust us to deliver.

Get started >

Trusted by top brands for custom merchandise.

  • subaru
  • rogers
  • rbc
  • tim hortons
  • mcdonalds
  • EY
  • labatt
  • air canada
  • GM
  • fidelity
  • coca-cola
  • kia
  • bombardier
  • audi
Brand Love
Built Better
Together

Brand Love

Brand Love moments and experiences, made easy.

Custom Merchandise Design Online Merchandise eStores Event Support Licensing SupportRewards & Recognition
Custom Branded Merchandise

Custom Merchandise Design

Create brand-resonant merchandise experiences by pairing the latest decoration techniques with long-lasting products that honour your brand in quality, form and function.
Branded Merchandise Online Store

Online Brand Merchandise eStores

Create a national or global assortment of custom-curated brand merchandise to centralize purchasing. We combine account management assortment planning and product design, with agile online solutions, reporting and regional fulfillment.
Event Promotional Items

Online Pop-Up Shops

Streamline gifting or enable audiences to purchase branded merchandise for special events with custom, online Pop-Up Merchandise Shops.
Blue Jays Bud light promotion

Licensing Support

Activate your licenses and sponsorships with custom or contract-manufactured merchandise. We’ll take care of everything for you. Custom labeling and packaging are included, along with all royalty calculation, collection, remittance and reporting.
Employees Working Happily

Culture, Rewards, & Recognition

Celebrate tenure, inspire values alignment and improve engagement at every stage of the employee journey with points they can redeem from a global assortment of 100,000+ lifestyle rewards. Example programs include Service Anniversary Awards, Peer-To-Peer Recognition, Safety Programs and more!

Learn More >
corona

Brand Love in Action

Check out some of our latest work!

Explore
tim hortons
shopify

Built Better

Connect with audiences anywhere with our industry experts, in-market distribution and secure merchandise experience platforms.

Creativity

Boost brand engagement through expertly crafted merchandise.
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Our trend-immersed, award-winning creative team designs on-brand, on-trend custom products to elevate your brand.

Custom Merchandise

Create completely custom products that exude your brand in materials, form and function.
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Whether you need quick-turn, locally-sourced product, or a fully customized overseas-sourced merchandise solution, we work with carefully-curated suppliers and audited factories to provide products that become brand-differentiating merchandise experiences.

Powerful, Secure Technology Platforms

Our online solutions ensure the merchandise purchasing process is also a great brand experience.
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Our platforms include: brand merchandise eStores, gifting and event support microsites, global reward and recognition sites - each giving you the convenient, intuitive functionality users expect.

Brand Guardianship

We protect your brand like it’s our own.
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Our account teams become experts on your brand guidelines. They leverage our digital asset management system that houses only those assets you approve. It consolidates and organizes assets by region, centralizing versioning and ensuring accuracy and consistency across every market your program serves.

Dedicated Account Team

Centralize brand strategy and control while ensuring local responsiveness and customization.
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Your dedicated Account Manager does not operate alone – they have a multi-disciplined team of experts to support meeting all your brand and project needs. The team works as one to manage your program strategy, assortment planning, communication plans and more.

Supply Chain & Compliance

Get unmatched value chain transparency and brand advantage with our global supply chain.
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Every supplier is required to sign and follow our Code of Conduct, specifying stringent standards for ethical, social and safety compliance. Our compliance team provides sourcing, QA inspections and compliance audits.

Warehousing & Logistics

We make consistent merchandise experiences easy and economical.
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We stock and fulfill merchandise from multiple warehouses in Canada, so we can provide flexible and economical solutions. We localize inventories and sourcing to accommodate regional demand and improve transit time.

Dashboard Reporting

Monitor performance and get-on demand data with our intuitive reporting dashboard.
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Our goal is to arm you with the information you need to drive both your merchandise and organizational objectives.

  • 1
    #1 Market Position
  • 70
    10+ Year Client Relationships
  • 80
    In-Stock Programs
  • 20
    Fortune 100 Clients
  • 200
    Associates

Ensure your merchandise experiences match your brand's sustainability commitments through unmatched third-party verification and transparency.

2024 Corporate Social Responsibility Repot

Building Better Brands Together

Our commitment to sustainability and growing our positive impact on associates, customers and communities.

View/Download our Report >
  • ecovadis
  • WBE
  • inclusive workplace
  • Canadas 2SLGBTQI+ Chamber of Commerce
  • aboriginal business
  • Canadian Aboriginal and Minority Supplier Council
  • we connect international

Together

Our commitment to collaboration, inclusion and comprehensive service solutions defines who we are. Together, we can make a meaningful impact.

At Staples, inclusion is a verb.

When we operate inclusively, diversity follows. That is why we work hard to increase under represented groups and ensure all employees feel supported to contribute to their fullest potential. We are also always seeking relationships with new suppliers in all diversity classifications. We leverage this network to create seamless Tier-1 and Tier-2 diversity purchasing solutions that help clients further align spending with values. Learn more in our latest CSR report.

Your Staples Advantage

Staples Promo is a separately-operated brand merchandiser, wholly owned by Staples Inc. We bring the same value and distribution excellence to branded merchandise that Staples pioneered for office consumables. With that, we enjoy exclusive advantages that elevate talent, reduce costs and make us a more effective, diverse and strategic brand services partner. If you require print services, we can manage that too. Reach out to learn more about how Staples can provide solutions to your business needs.

Let’s build brand love.

Connect with our experienced team to get started.

About Us CA