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Sunscope Recalls NÜTRL-Branded Tumbler Cup in Canada. 

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tumbler recall
Sunscope has initiated a voluntary recall in Canada of a promotional tumbler cup due to a manufacturing defect that may present a safety hazard. This NÜTRL-branded tumbler, manufactured by Sunscope, was offered as a gift with purchase in select stores in Canada in April and May of 2024. Based on their testing to date, Sunscope has determined that some of the tumblers may contain a chemical cleaning solution that was trapped between the inner walls of the tumbler, which contains some levels of sulfuric and phosphoric acids. This solution may release when the tumbler is filled with liquid, posing a potential risk of serious injury. The interaction between the solution and the tumbler may also result in elevated levels of iron, chromium and nickel. A range of health effects has been associated with ingestion of these substances, including burning of the lips, tongue, throat, stomach, and other tissue damage, and nausea, vomiting, stomach cramps and diarrhea. Health effects associated with skin contact with these substances include blistering, burns, pain, and redness. Consumers should immediately stop using the recalled tumbler and call this toll-free number for further information: 1 (866) 846-1778; or email If you are experiencing any symptoms, you should seek medical attention. Visit the Canadian Centre for Occupational Health & Safety website for more information on sulfuric and phosphoric acid and potential symptoms of exposure: Consumer safety is our top priority. Together with Sunscope and NÜTRL Canada, we are working with Health Canada to proactively notify consumers.

Are You Maximizing the Perceived Value of Your Products?

How product design can drive customer engagement. Part 1.

By Jennifer Roney, Senior Manager, Brand & Creative Strategy,
Staples Promotional Products

A common ask from clients in commodity industries is to provide the best possible product at the lowest possible price.

When it comes to promotional products, most clients understand that at some point the push for best price will put the quality of the product at risk – which ultimately puts the brand at risk.

Sometimes the best lens is not price itself, but rather: how do you deliver the best possible perceived value at any given price?

There are some easy, cost-effective ways to increase the perceived value of your merchandise without spending a lot more on product. Several products, for example, have decoration areas that allow you to go beyond your logo and get creative with your art – with no additional charge for maximizing that decoration area when sticking to a one colour imprint.

One colour imprint T-shirt

One colour imprint Bag

One colour imprint Cotton Tote

One colour imprint Tote Bag

When you take the time to make your products look a little more retail-inspired, you elevate your merchandise in the eyes consumers.

A few quick creative tips:

  1. Don’t be afraid to let your logo take a back seat. Be confident in using your brand palette to make the merchandise brand-driven, and let your logo be subtle.
  2. Use your brand patterns. Don’t have any? Create some!
  3. Leverage retail trends. Three design trends we’re seeing in 2019: metallic, 3D and glitch + ruined.

With a little extra budget, taking advantage of the variety of new and evolving decoration methods that are available – from patches on hats, to laser on apparel, to edge-to-edge deboss on notebooks – you can take your product from standard swag to a retail-worthy, trend-inspired gift.

Laser Decoration Method


Transfer Decoration Method


Deboss Decoration Method


Custom Label Print Decoration Method

Custom Label Print

Embroidery Decoration Method


HXD Decoration Method


Infusion Decoration Method


The more time you give yourself, the more creative you can get. If you’re not sure where to begin, don’t worry! We have a team of designers who love to dig in and bring design and trend to the forefront of corporate merchandise; all you need to do is get in touch!



Office Supplies


Interested in learning more about creating fully customized merchandise solutions?

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